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The minimum order quantity (MOQ) for each design is typically set at 200 pieces. However, to better serve smaller luggage companies, start-ups, and emerging brands, we offer a more flexible option with our private label and in-stock services, which support a reduced MOQ of just 100 pieces. This flexibility is designed to help businesses with limited resources or those looking to test the market with unique, custom designs without the financial burden of large initial orders. It provides an opportunity for companies to assess market performance and consumer interest before scaling up production.In addition to offering a lower MOQ, we place a strong emphasis on confidentiality and the protection of your intellectual property. We understand that your product design is a vital asset to your brand's success. To ensure the utmost security, we take all necessary measures to protect your designs throughout the entire production process. During the sample production phase, we implement stringent safeguards to prevent any unauthorized access or leakage of your proprietary information. Rest assured, your design details will never be shared, disclosed, or revealed to third parties under any circumstances. Your trust is of paramount importance to us, and we are fully committed to ensuring that your intellectual property remains confidential and protected at every step.

Yes, we do accept urgent orders for wholesale bag products. If you need your order to be expedited, please clearly specify the urgency when placing your order. This will allow us to adjust our production schedule accordingly and prioritize your order to meet your required deadline.Please note the following important details:Expedited Fee: An additional expedited fee will be applied to accelerate the processing of your order. This fee helps cover the additional costs incurred when fast-tracking the production, packaging, and shipping processes to ensure timely delivery.Timely Request: It is crucial to indicate the urgent nature of your order at the time of placing it. If the request for expedited service is made after the order has already been submitted, it may limit our ability to adjust the production schedule and could lead to delays in processing. To avoid any issues, please make sure to communicate your urgency clearly and promptly when placing the order.By following these steps, we can ensure that your urgent order is handled as efficiently as possible, minimizing delays and meeting your deadlines.

The delivery time for your bag products depends on the type of order and cooperation model you choose. Here’s a breakdown of the estimated delivery times for each type of order:Stock-Ready Orders: If you select stock-ready products, there is no production time required as the bags are already in stock and ready to be shipped. Once your order is placed, we ship the products within 24 hours, ensuring a fast turnaround time. The delivery typically takes 2-3 days depending on the destination, and the total delivery time for stock-ready orders is typically ≤ 3 days. This is the fastest delivery option, ideal for customers who need products immediately.Private Label Orders: Private label orders require production time as your products will be customized with your brand label. The production process usually takes between 1 to 5 weeks, depending on the complexity of the design and customization. After production, logistics will take around 1 to 2 weeks for shipping. As a result, the total delivery time for private label orders is generally between 1.5 to 7 weeks. The time can vary depending on order complexity, customization needs, and logistics factors.OEM/ODM Orders: OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) orders typically have the longest lead time due to the higher level of customization required. Production time for OEM orders typically ranges from 5 to 9 weeks, depending on the specifics of the design and any required modifications. ODM orders may take even longer due to the additional time needed for product development and design adjustments. After production, logistics will take another 1 to 2 weeks to deliver the products. Overall, the total delivery time for OEM/ODM orders is generally between 6 to 11 weeks, including both production and logistics time.

Yes, you can absolutely order samples before placing a wholesale bag order. We understand the importance of assessing product quality before making a bulk purchase, and we offer a straightforward process for ordering samples based on your needs.In-Stock Samples: If the bag product you are interested in is available in stock, you can order samples immediately. These samples will follow the same process as mass production, and once you place the sample order, we will ship it out promptly. You can evaluate the quality, design, and functionality of the product before committing to a larger wholesale order. Since the product is already in stock, the turnaround time for receiving the sample is quick, typically within a few days.Custom Samples: If the product is not available in our warehouse and requires customization, we still accept sample requests. For custom samples, a reasonable deposit is required to confirm your commitment to the order. This deposit helps cover the costs associated with the production of the sample. Additionally, there will be a shipping fee applied to cover the costs of delivering the sample to you. The custom sample allows you to review the specific design and customization before placing a full production order. Once the sample is approved, we can move forward with your wholesale order based on the exact specifications.Sample Fee: The sample fee for both in-stock and custom samples is 50 USD. This fee covers the cost of producing and sending the sample to you. We also offer prototype design and sample production services to meet your unique needs. If you have a specific design or modifications in mind, we can create a prototype sample for you to review before proceeding with mass production. This ensures that the final product meets your expectations in terms of design, quality, and functionality.Ordering samples before committing to a larger order is a great way to ensure that the products align with your requirements and help you make an informed decision. We are committed to providing you with high-quality samples to support your decision-making process. If you have any further questions about the sampling process or need assistance, please feel free to reach out to our team.

We strive to provide quick and efficient service, aiming to respond to all quotations and inquiries within one hour during our working hours. Our team is committed to ensuring that you receive the information you need in a timely manner, helping to streamline the process and keep your project moving forward smoothly. Whether you have a question about product details, pricing, or any other inquiries, we understand the importance of timely communication and make it a priority to provide you with accurate and detailed responses as quickly as possible.We prioritize efficiency without compromising on the quality of our service, ensuring that you have all the information you need to make informed decisions. Our quick response time reflects our dedication to meeting your needs and supporting your business goals. If you reach out to us outside of working hours, we will get back to you as soon as possible during the next business day.Rest assured, when you choose to work with us, you can expect a fast and reliable response every time. Your time is valuable, and we are here to make your experience as smooth and efficient as possible.

If the delivery time for your order exceeds the estimated timeframe, we sincerely apologize for any inconvenience caused. We understand the importance of meeting deadlines and aim to minimize disruptions. Here’s how we handle such situations:Immediate Investigation: As soon as we are aware of any delay, we take immediate action to investigate the cause. Whether it’s due to peak production periods, unexpected issues in the manufacturing process, or challenges with logistics, we identify the root cause and work swiftly to resolve it. Our team is committed to transparency, and we will keep you informed throughout the process.Solutions to Accelerate Delivery: Once the cause of the delay is identified, we implement solutions to ensure your order is delivered as quickly as possible. This may involve increasing the production speed, adjusting our internal schedule, or upgrading logistics services. We may choose to expedite shipping or work with different carriers to speed up the delivery process. We aim to provide you with alternatives that minimize the delay and ensure the timely arrival of your products.Continuous Communication: We believe in keeping our customers updated every step of the way. If any delays occur, we will communicate proactively to ensure you are aware of the situation and the steps we are taking to resolve it. We prioritize customer satisfaction, and transparency is key to maintaining trust throughout the process.Commitment to Timely Delivery: While delays are sometimes unavoidable, we are dedicated to resolving them as efficiently as possible. Our goal is to meet or exceed your expectations by delivering high-quality products on time. We will do everything within our power to make sure your order arrives as quickly as possible and that you are fully satisfied with our service.We truly value your business and appreciate your understanding and patience in the event of any delays. Your satisfaction is our top priority, and we remain committed to ensuring the best possible experience for you, even in challenging circumstances.

1. Online Platform AccessYou can log in to our online platform to track your order in real time. The platform provides detailed updates on the progress of your order, including stages such as production, quality control, packaging, and logistics. This allows you to check the current status at your convenience, anytime and anywhere.2. Customer Service SupportIf you prefer personalized assistance, our dedicated customer service team is available to provide timely updates and answer any questions you may have. You can reach out to them directly, and they will promptly check the latest progress of your order. Whether you need clarification on production timelines, logistics, or expected delivery dates, our team is ready to assist and ensure you feel fully supported throughout the process.3. Automatic Email NotificationsWe also provide proactive communication through automatic weekly email updates. These updates summarize the current stage of production and the logistics progress, so you don’t have to worry about missing important developments. The emails serve as a convenient way to stay informed without needing to log in or make inquiries, keeping you consistently updated on your order’s status.4. Additional Support if NeededIf you encounter any issues or need more detailed information, we encourage you to contact us directly. Our team can provide additional insights or resolve any concerns quickly. Your satisfaction and confidence in the process are our top priorities, and we make every effort to ensure that you always have access to accurate and timely updates.In summary, whether through our online platform, our responsive customer service team, or automatic weekly email notifications, you will always know the status of your order. We are committed to providing full transparency and reliable communication, ensuring a smooth and worry-free experience from order placement to final delivery.

We provide a comprehensive after-sales service system designed to give you peace of mind and ensure long-term satisfaction with your order. Our team is committed to supporting you even after delivery and resolving any concerns efficiently and sincerely.Product Quality IssuesIf you discover any problems related to product quality, such as defects, irregularities in materials, or workmanship issues, our team will carefully review the case and work with you to provide an effective solution. Depending on the situation, this may include offering replacements, arranging adjustments, or providing other corrective measures to ensure that you receive products that meet your expectations.Size Differences and Logistics DamageWe understand that discrepancies in product size or damage during transit can occasionally occur. Should this happen, we will promptly handle the issue by investigating the cause and implementing the most suitable resolution. This could involve exchanges, returns, or compensation, depending on the extent of the issue. Our priority is to reduce disruption to your business and ensure that you are fully supported in such cases.Dedicated Customer SupportOur after-sales support team is always available to provide guidance and assistance for any additional concerns. We believe in offering tailored solutions, taking the time to understand your situation, and responding with professionalism and sincerity. Whether the issue is related to production, logistics, or other specific requirements, our goal is to resolve it quickly and effectively while maintaining open communication.Commitment to SatisfactionAfter-sales service is not just a policy but a commitment to building long-term trust with our customers. We strive to maintain transparency, responsiveness, and reliability in every interaction. From addressing quality concerns to resolving shipping-related issues, we are dedicated to ensuring that your overall experience is smooth, satisfactory, and worry-free.In short, our after-sales service covers all major aspects including product quality, sizing accuracy, and logistics safety. You can rely on us to investigate any problems thoroughly and deliver effective, timely solutions that put your satisfaction first.

DOMISO Bag Co., Ltd., founded in 1999, is a leading bag manufacturer based in Zhejiang, China, with over 20 years of industry experience. We specialize in providing high-quality, fully customized bags to clients worldwide, offering a one-stop solution from design to production. Comprehensive Customization: We produce a wide range of bags, including handbags, backpacks, travel bags, and specialty items. Whether you have an existing design or need a custom solution, we offer full OEM and ODM services. Experienced Team: Our expert team covers every step of the process—from research and development to production, wholesale, and sales—ensuring top-tier quality and timely delivery. Innovative Manufacturing: We continuously update our production methods with the latest industry technologies and design trends, ensuring your products are at the forefront of the market. Sustainable & Competitive Solutions: With decades of expertise, we provide sustainable, cost-effective, and high-quality manufacturing solutions that help your brand succeed globally.

Partnering with our factory brings you a wide range of advantages that go far beyond simple manufacturing. We are committed to being a reliable partner that supports your business growth by providing expertise, efficiency, and high-quality solutions at every stage of the process.Expert Support and Professional GuidanceWhen you work with our factory, you gain access to a highly experienced team with years of knowledge in product development and large-scale manufacturing. From the early stages of design to final production, our experts provide professional guidance and practical solutions to help you avoid costly mistakes, optimize efficiency, and ensure that your products meet the highest standards. This level of support gives you confidence and peace of mind throughout the entire production journey.Comprehensive End-to-End ServicesOne of the biggest benefits of working with us is the convenience of a fully integrated service. We manage every step of the process for you—sourcing raw materials, creating patterns, producing samples, handling quality control, coordinating logistics, and planning production. By centralizing all of these services under one roof, we make the process seamless, efficient, and less stressful. You don’t have to manage multiple suppliers or service providers; instead, you have a single trusted partner ensuring everything runs smoothly from start to finish.Cost-Effective and High-Quality SolutionsWe understand the balance between cost and quality, which is why we specialize in delivering solutions that maximize value. By leveraging our supply chain network and industry experience, we help you lower costs without sacrificing product quality. We focus on finding the most efficient manufacturing methods and sourcing high-grade materials at competitive prices. The result is a product that maintains premium standards while keeping your budget under control.Freeing You to Focus on GrowthWith us handling the complex details of production and supply chain management, you can focus on what matters most—growing your brand. Instead of spending valuable time managing production challenges, you are free to dedicate more energy to leadership, marketing, public relations, and sales. This strategic focus enables you to build stronger customer relationships, grow your market presence, and scale your business more effectively.Long-Term Partnership and ReliabilityBeyond the immediate benefits, working with our factory establishes a long-term partnership built on trust, transparency, and reliability. We are invested in your success and strive to deliver consistent results that support your growth over time. Our goal is to be more than just a supplier—we want to be a dependable partner who shares in your vision and helps bring it to life.In summary, choosing to work with our factory means gaining expert support, access to comprehensive manufacturing services, cost-effective high-quality solutions, and the freedom to focus on scaling your business. It’s a partnership designed to save you time, reduce stress, and empower you to achieve long-term success.

Sample production typically takes between 7 to 14 days, but this timeline can be influenced by several factors. The complexity of your design, the materials involved, and specific customization requirements can all impact how long it takes to produce a sample. Here are the key factors that can affect sample production time:Custom Details and Special FeaturesIf your sample involves custom fabrics, specialized trims, unique hang tags, silicone badges, or any other special features, the production time may increase. Sourcing these materials, especially if they are not readily available or require custom production, can add extra time to the process. Additionally, intricate details such as embroidery, print designs, or unique hardware may require additional steps for sourcing, approval, and application.Design ComplexityThe complexity of your design is a crucial factor in determining how long it takes to produce a sample. More detailed designs with intricate patterns, unique shapes, or complex constructions require extra time for pattern making, prototyping, and adjustments. Ensuring high-quality production standards for intricate designs often involves more testing and revisions, which can extend the sample production timeline.Material Availability and SourcingIf your sample design requires special materials or fabrics that are not readily available in our inventory, it can take additional time to source them from suppliers. In cases where materials need to be custom made, such as specialty prints or dye lots, the sourcing process can also affect the overall production time. We work with trusted suppliers to expedite this process, but longer lead times may be required depending on the availability of certain materials.Prototyping and TestingFor more complex designs or new product concepts, we may need to go through several rounds of prototyping and testing to ensure the final sample meets your expectations. This step is especially important for products that require structural integrity or functional features, such as zippers, closures, and reinforcement areas. Additional time is necessary for testing the durability and functionality of these features to ensure they meet industry standards.Approval and RevisionsOnce your sample is ready, we will send it to you for approval. If any changes or revisions are required, this can extend the overall timeline. If multiple rounds of adjustments are necessary to get the sample exactly right, the production time will be longer. We aim to minimize this by working closely with you during the initial stages to ensure we fully understand your requirements.Production Schedule and CapacityDepending on our current production schedule and workload, there may be slight variations in the time required to complete a sample. If we are handling a high volume of orders, there may be a slight delay in the production of your sample. However, we prioritize all sample orders and will keep you updated on any changes to the estimated timeline.For the most accurate production timeline tailored to your specific design and requirements, please reach out to us for a detailed estimate. We are committed to providing clear communication and ensuring that your sample is produced to the highest standards, with minimal delays.

We provide a complete after-sales service system designed to ensure a smooth, reliable, and worry-free experience after you receive your products. Our goal is to not only deliver high-quality goods but also support you throughout the entire post-delivery process, addressing any concerns quickly and professionally. Real-Time Logistics Tracking We closely monitor shipping and logistics for every order. Our team keeps you updated with accurate tracking information and will notify you one to two days in advance of the estimated delivery date. This proactive approach ensures that you are fully prepared to receive your shipment and can make any necessary arrangements ahead of time. Product Confirmation Upon Arrival Once your order has arrived, our sales team will reach out to confirm important details with you. This includes checking product quality, verifying quantities, and ensuring that everything matches your expectations. This step is critical to guarantee that your order is complete, correct, and aligned with the standards we promise. Strict Quality Control Measures Quality is at the core of our service. We enforce strict quality control standards throughout every stage of production, packaging, and shipping. Our process is designed to minimize the risk of defects, damages, or discrepancies. However, if any issues related to product quality or quantity are discovered upon arrival, our dedicated after-sales service team will resolve them quickly and effectively, ensuring that you are fully satisfied. Post-Delivery Follow-Up We don’t stop caring once your products are delivered. About 15 days after delivery, your assigned sales representative will follow up to check in with you. This follow-up allows us to address any lingering questions, gather your feedback, and provide additional support if needed. It also gives us the opportunity to ensure that the products are performing well in your market and meeting your business needs. Commitment to Customer Satisfaction Our after-sales service is built around transparency, responsiveness, and long-term trust. Whether it’s assisting with logistics updates, verifying product details, resolving issues, or offering post-delivery support, we are dedicated to making your experience seamless and worry-free. In summary, by working with us you benefit from proactive logistics tracking, detailed confirmation upon arrival, strict quality control measures, and dedicated post-delivery follow-up. These services ensure not only the reliability of your products but also your peace of mind, as we remain by your side even after the order has been fulfilled.

DOMISO Bag Co., Ltd., located in Zhejiang, China, provides reliable and efficient logistics solutions for both the U.S. and Europe. We work with trusted logistics partners to ensure that your shipments are delivered safely and on time, offering transparent pricing and delivery times to fit your specific requirements.Logistics Solutions for the U.S. and EuropeWe offer a range of logistics options to the U.S. and Europe, designed to meet different delivery needs. Whether you require standard shipping or expedited services, we can tailor a solution that works best for your timeline and budget. Our trusted logistics partners ensure that your products are handled carefully and delivered efficiently.Clear Pricing and Delivery TimesWe provide clear and upfront pricing for all shipments to the U.S. and Europe, so you know exactly what to expect. Our pricing is competitive, and we offer flexibility depending on your needs, such as options for expedited shipping or standard delivery. Delivery times vary based on the destination and service chosen but generally range from 7 to 15 days for standard shipping and 3 to 7 days for expedited options.End-to-End Tracking and SupportTo ensure a smooth and reliable shipping experience, we offer comprehensive end-to-end tracking for all shipments. From the moment your order leaves our factory to its arrival at your location, you will be able to track the progress of your delivery in real-time. Our dedicated support team is also available to assist with any questions or concerns throughout the shipping process, ensuring that everything arrives safely and on schedule.Commitment to Quality and TimelinessWe are committed to providing a high-quality logistics experience for your brand. Our focus is on delivering your products safely and on time, with minimal delays or disruptions. We work closely with you to ensure that your orders are shipped promptly and arrive as expected, providing a hassle-free experience from start to finish.In summary, DOMISO Bag Co., Ltd. offers reliable logistics services to the U.S. and Europe, with clear pricing, flexible delivery times, and comprehensive tracking. We aim to provide the best shipping experience possible, ensuring that your products arrive safely and on time to support your business success.

Yes, we fully support both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services, allowing you to use your own designs and logos. Whether you have a complete tech pack or just an idea in mind, our team is equipped to bring your vision to life.Customization OptionsYou can customize every aspect of the bag, including the logo, patterns, color scheme, fit, and any additional embellishments. We work closely with you to ensure that the final product aligns perfectly with your brand’s identity, from the overall aesthetic to the smallest details. Whether it’s a custom design for a specific product line or a complete overhaul of an existing design, we’re committed to turning your ideas into high-quality products.Collaborative ProcessOur design team will collaborate with you throughout the process to ensure that every element of your bag is just as you envision. We can help refine your initial designs or make suggestions based on our years of manufacturing experience to ensure the final product is not only visually appealing but also functional and durable.High-Quality ManufacturingThroughout the customization process, we uphold strict quality control standards to ensure that your designs are manufactured with precision and consistency. No matter the complexity of your customizations, we maintain high manufacturing standards to deliver bags that reflect the quality and professionalism of your brand.In summary, we offer comprehensive OEM and ODM services, allowing you to create fully customized bags that represent your brand. Just provide us with your design details, and we will ensure that the end product meets your expectations and is manufactured to the highest standards.